Alienware m15 R2 review: The best-looking Alienware laptop yet

The Alienware m15 R2 has been overhauled with the company's Legend industrial design and it is unlike any other notebook in the market.

Alienware m15 R2

The Alienware m15 R2 has been overhauled with the company's new Legend aesthetic.

Meet the new face of Alienware

Alienware has always been a particularly rarefied brand of gaming laptop. Located somewhere in the stratosphere when it comes to pricing, the brand has consistently boasted top-of-the-line specs and a high-end design.

That said, the old m15 has been wanting a design refresh for a while now, and it's finally getting it. Back at CES 2019, Alienware unveiled its new Legend industrial design language, which rolled out to the m15 in May. The m15 R2 is Alienware's sleekest gaming notebook yet, and I really enjoy how it manages to look both contemporary and futuristic at the same time.

Here's an overview of its specifications:

  • Intel Core i7-9750H (2.60GHz, 12MB L3 cache)
  • 15.6-inch 1,920 x 1,080-pixel 144Hz display with Tobii Eye Tracking
  • 16GB DDR4-2666 dual-channel RAM
  • NVIDIA GeForce RTX 2070 Max-Q
  • 512GB PCIe M.2 SSD
  • 360.5 x 276 x 20.5mm
  • 76Wh battery
  • 2.16kg

The laptop doesn't come cheap though – it costs S$4,498, which is considerably more expensive than many similarly configured gaming notebooks on the market. But this is Alienware we're talking about here, so you're really paying for the brand and street cred. Read on for a closer look at the laptop and what it offers. 

A brand new design

Alienware m15 R2

The new Alienware m15 R2 is both modern and futuristic.

There's just something about the Alienware m15 R2 that pulls you in. It's probably the expert manner in which it walks the line between gaudy and tasteful, artfully finding a middle ground that is all the more attractive. The m15 exudes a cool and contemporary vibe, but it also contains hints of the future as well, smartly filling the gap between a minimalist laptop like the Razer Blade 15 and more ostentatious designs from Acer or ASUS

The new Legend design language is a big step in the right direction for Alienware, and it does a lot to give the m15 a unique look that no other laptop has. 

I particularly like how the sharp, angular lines on the old m15 have been dropped in favour of softer and more modern curves. The lid is also a nearly uninterrupted slab, which is particularly stunning on the white Lunar Light model. The previous m15 resembled the outer hull of some sort of space ship, and while that was kind of cool, I much prefer the cleaner look of the m15 R2. An illuminated alien head sits near the top, and a futuristic number 15 is etched in the bottom right corner.

Alienware m15 R2

The Legend look is all about rounded corners and softer edges now.

The other colour available is Dark Side of the Moon, which is of course, black. Together with Lunar Light, Alienware is clearly sticking to its outer space theme here, and it's a naming convention that really works for its gaming laptops. 

One distinctive design element of the Legend aesthetic is the rounded, elongated bar. This bar runs down the front of Alienware's Aurora gaming desktop, and it's found along the back of the m15. It actually houses the hexagonal mesh vent through which hot air leaves the laptop, and it's a key part of the laptop's look.

This bar is ringed by LEDs too, which can be customised in the Alienware Command Center. The AlienFX lighting system covers this bar, the alien head on the lid, the power button, and the keyboard, so there's a lot to play with here. 

Alienware m15 R2

The elongated light bar is one of the more distinctive design elements.

You can customise all the lights in the Alienware Command Center.

You can customise all the lights in the Alienware Command Center.

The m15 R2 isn't that much thinner than its predecessor though, measuring 20.5mm at its thickest point. It also features a magnesium alloy chassis this time around to slightly reduce its weight, but it still comes in at 2.16kg. That said, it's still a massive upgrade from where Alienware was just a few years ago. Build quality is also really solid, and there's no obvious flexing when typing or pushing down on anywhere, even the intake grilles above the keyboard.

My one gripe would be the hinge, which doesn't open with quite as fluid a motion as I'd like. You can't really open it with just one hand either, so it seems like Alienware could have done more work on adjusting the resistance of the hinge.

Most of the laptop also sports a soft-touch matte finish, which feels really nice in hand and helps stave off fingerprints. However, I did notice that dust shows up really easily on the black model.

Alienware m15 R2

The lid sports a matte finish that staves off unsightly fingerprints.

 

Keeping things chilly

The cooling system has been upgraded too to Alienware's Cryo-Tech v3.0. It comprises two fans, each with 106 fire-resistant, liquid crystal polymer fan blades, and dense copper heatsink fins and composite heat pipes. The fan diameter has also been increased slightly, which means they can push more air as well.

Alienware has included a bunch of thermal modes to choose from, including Silent, Balanced, Performance, and Full Speed. Cool air is pulled in through vents above the keyboard and expelled from the sides and back. The fans get very loud in the latter two modes, but that's par for the course in most gaming laptops today.

Alienware m15 R2

The heat pipes look like they're on the reverse side of the PCB.

 

Display, keyboard, and speakers

My review unit comes with a 1,920 x 1,080-pixel 144Hz display with a peak brightness of 300 nits. It's brighter than the screen on most other gaming laptops, and colours appear vivid and punchy without any obvious skew toward either the warmer or cooler end of the spectrum. It's a good display, one that's framed with thankfully slim bezels. This still isn't quite the edge-to-edge display you see on laptops like the Gigabyte Aero 15, but they're slim enough that you won't find them much of an eyesore.

Alienware m15 R2

The display sports fairly slim bezels for a more compact form factor.

The Alienware m15 does come with one feature you won't find on most other laptops though, and that's support for Tobii eye tracking. This sounds like something that's possibly a gimmick, but it's actually fairly cool in practice. For starters, the calibration process has you look at dots on the screen until they pop, and it feels pretty impressive and accurate. 

Once you've got Tobii set up, you can do nifty things with it like turn the screen on simply by looking at it. Your computer will also notice when you're not around and automatically dim the screen to save battery. You can even use it to switch applications when you hold down Alt + Tab, and the system will switch to whichever application you're looking at in the grid.

The Tobii eye tracking sensors sit below the Alienware logo.

The Tobii eye tracking sensors sit below the Alienware logo.

There are more gaming-specific capabilities too. Tobii can tell you which areas of the screen you're looking at, and you can use this information to see if you're focusing too much on one area or neglecting another, which could help improve your gameplay. Streamers can take advantage of Tobii as well as it can show viewers what they're looking at. It may not be particularly useful or life-changing, but it's a pretty interesting feature nevertheless.

Elsewhere, Alienware has upgraded the keyboard on the m15 R2. The keys now sport a slight concave design, which make them that bit more comfortable to use. In addition, key travel distance is now further at 1.7mm, compared to 1.4mm from before. I can't really say that the extra 0.3mm makes a huge difference, but I found the keyboard overall rather pleasant to type on. 

Alienware m15 R2

The keyboard has been improved compared to the previous m15.

Of course, there's per-key RGB customisations available as well, so you can go to town tweaking the lighting effects to suit you. 

The precision glass trackpad is excellent too. It isn't quite as large as I'd like it to be, but it's really more than sufficient, complete with integrated buttons that click satisfyingly.

The two bottom-firing speakers are fairly loud and clear, for a gaming laptop that is, but they're unsurprisingly lacking at the low end. They're perfectly serviceable for games and movies, but you'll still want to put on a headset if you really want to feel the kick of bass and explosions. 

 

What ports and connectors does it have?

The Alienware m15 has quite a few connectors at the rear, including the Alienware Graphics Amplifier, Thunderbolt 3, HDMI 2.0b, and Mini DisplayPort 1.4 output. The port placement is pretty thoughtful since these are the exact ones you'll use when docking the laptop. Putting them on the back makes cable management slightly tidier, especially if you intend to continue to use the laptop's display as a secondary screen.

Alienware m15 R2

The display outputs are all located at the rear.

On the sides, you'll find three USB 3.1 (Gen 1) Type-A, one 2.5Gbps Ethernet port, and a headphone jack. There's support for the latest Wi-Fi 6 standard too, thanks to a Killer Wi-Fi 6 AX1650 module. 

Alienware m15 R2

The Alienware m15 R2 has a 2.5Gbps Ethernet port on the left too.

Alienware m15 R2

There are two other USB 3.1 (Gen 1) ports on the right.

Test setup and performance

Here's a full list of the notebooks we're looking at:

  • Alienware m15 R2
  • Aftershock Vapor 15 Pro
  • Lenovo Legion Y740
  • Razer Blade 15

I compared the Alienware m15 R2 against other GeForce RTX 2070 Max-Q notebooks to see how it stacks up against the most immediate competition.

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I ran the notebooks through the following benchmarks:

  • PCMark 10
  • AS SSD
  • 3DMark
  • Deus Ex: Mankind Divided
  • Far Cry 5
  • Metro Exodus
  • Shadow of the Tomb Raider
  • Tom Clancy's The Division 2

How good is it for work?

PCMark 10 Extended evaluates systems based on workloads that can be categorized into four distinct groups, comprising Essentials, Productivity, Digital Content Creation, and Gaming. This includes tests such as app start-up times, web browsing, word processing and spreadsheets, photo and video editing, and rendering and visualization tasks. Finally, gaming performance is evaluated using the Fire Strike benchmark.

The Alienware m15 didn't do that well in PCMark 10 Extended, where it was around 9 per cent slower than the Aftershock Vapor 15 Pro. It wasn't that far behind the Razer Blade 15, but its performance was still much poorer in the Digital Content Creation benchmark, which was quite odd. This clearly dragged its overall score down, since the m15 actually did quite well in the other tests. 

What's the storage performance like?

The Alienware m15 comes equipped with a Toshiba XG6 512GB M.2 PCIe SSD. It's pretty competitive in AS SSD compared to the other notebooks here, consistently putting up numbers in the middle of the pack. 

How fast is it in games?

The gaming numbers are more or less what you'd expect from a GeForce RTX 2070 Max-Q notebook. This means you'll have no trouble running all the latest games at 1080p, although you won't always be able to maximise the 144Hz refresh rate in the more demanding titles.

Separately, I had some trouble getting the laptop to run certain games in DirectX 12, but I was able to fix this by manually setting the GPU to the GeForce RTX 2070 Max-Q instead of leaving it in Auto mode in the NVIDIA Control Panel.

How good is the battery life?

I tested the battery life using PCMark 10's new Modern Office and Gaming battery life benchmarks. All the notebooks were set to 100 per cent display brightness and had Wi-Fi enabled. The keyboard backlight was disabled and I also turned Tobii eye tracking off. 

Battery life on the m15 R2 is mediocre at best. Both the Aftershock and Razer laptops lasted over an hour longer, even though the Blade 15 has a battery that is only slightly larger. And because the m15 isn't as slim or light as the Aftershock Vapor 15 Pro and Razer Blade, it also falls behind in our portability index, which takes into account things like dimensions, weight, and battery life.

The m15 looks great, but Alienware still has some way to go before they're a class leader in terms of portability. 

 

Is the cooling performance good?

I tested the thermal performance by running 40 loops of 3DMark's Fire Strike Extreme stress test.

Despite the upgraded cooling system, the m15 R2 still didn't manage to pass 3DMark's stress test, which requires a Frame Rate Stability of at least 97 per cent. That's a little disappointing, since it failed to pass that mark on multiple runs, even with the Thermal mode set to Performance to ramp up the fan speeds.

The palm rests stay relatively cool throughout, but the keyboard conversely feels much warmer. This could be a problem during long gaming sessions, and it's troubling because you're definitely not taking your hands off the keyboard while gaming.

Powerful and stylish

The Alienware m15 R2 is one of the better-looking gaming laptops around today. If you found something like the Razer Blade 15 or Aftershock Vapor 15 Pro too plain, the m15 R2 may be right up your alley. Its design is both tasteful and futuristic, helping it stand out from the crowd in a big way. Build quality is absolutely stellar too, and it truly feels like a premium product in hand. 

But design aside, the laptop kind of fades into the background when compared to the competition. Gaming performance is good, but it's not significantly better than what other similarly configured notebooks offer. Furthermore, its thermal design isn't the best either and it could use some improvement when it comes to noise and heat.

One unique feature is the support for Tobii eye-tracking, but this really isn't much of a game-changer in the overall scheme of things. It's cool and nice to have, but it doesn't quite make up for Alienware not really taking care of more fundamental issues such as cooling and battery life. I'm not saying that the m15 R2 does terribly in these areas. The problem is that the competition does it better, and for a lower price too. 

alienware m15 R2

You can't really see it here, but there's a slight concave to the keycaps.

At S$4,498, this is the most expensive GeForce RTX 2070 Max-Q laptop I've reviewed so far (by a considerable degree) and it seems like the Tobii eye-tracking tech commands quite a premium. That's unfortunate since Tobii really doesn't offer enough core functionality to justify the higher price. While I totally understand that the level of integration does justify the premium, it's just that the applicability isn't as extensive for you to appreciate it all the time. Let's not forget that the fans can get fairly noisy too.

The Alienware m15 R2 feels like a luxury machine, and it's priced accordingly. If price is no object for you, I think you'll be very happy with Alienware's unique look and build. But if you're looking to get a more well-rounded laptop for your money, this isn't quite it.

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