Dutch consumer watchdog sues Samsung for not updating software on its phones

Samsung is being sued by the Consumentenbond, the largest consumer protection advocacy agency in Netherlands, for not updating the software on its smartphones in a timely manner.

 

 

The Android platform fragmentation issue has caused Samsung to be sued by a Dutch consumer watchdog.

According to the Consumentenbond (Dutch Consumers' Association), it has filed a lawsuit against Samsung after talks with the Korean company did not lead to the "desired result". The consumer watchdog states that Samsung failed to provide adequate information to consumers about its software update policy, hence leaving consumers vulnerable to critical security flaws such as Stagefight

Being the market leader of Android phones in the Netherlands, Samsung naturally became the first target by the Dutch Consumers' Association. However, the consumer watchdog claims that it will be going after the other Android vendors as they are also not providing proper software updates for their devices.

Several high profile security vulnerabilities last year forced Google to step up its efforts to improve security on the Android platform. For a start, it promises to deliver monthly security updates for the Nexus devices. However, Android vendors have different views on this. While LG and Samsung promised to deliver monthly updates, HTC says it is "unrealistic" for phone makers to guarantee monthly security updates

Source: Consumentenbond via OSNews

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