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Zero Mobile launches "unlimited everything" Zero X plan for S$75/month

By James Lu - on 11 Mar 2018, 11:50am

Zero Mobile launches "unlimited everything" Zero X plan for S$75/month

Zero Mobile has launched a new SIM-only, no lock in contract, Zero X plan that offers unlimited unlimited 4G data, unlimited calls, and unlimited SMS, all for S$75/month. The first 3000 customers to signup will receive a special rate of S$65/month for as long as they are subscribed to the service. There is also a one time S$18 signup fee.

As with most 'unlimited' plans, Zero X is subject to some fair usage policy rules:

  • “Unlimited” talk time: any usage of over 5,000 minutes (2,500 incoming / 2,500 outgoing) in a billing period or 200 minutes in a 24 hour period (100 incoming and 100 outgoing) will be deemed excessive;
  • “Unlimited” SMS: any usage over 5,000 SMS (2,500 incoming / 2,500 outgoing) in a billing period or 200 SMS in a 24 hour period (100 incoming and 100 outgoing) will be deemed excessive; 
  • "Unlimited" data: all data may consumed on your registered device only that has been approved by us. Tethering or using the mobile hotspot functionality is explicitly prohibited and therefore deemed as Non-approved Usage. 

In addition, there is an entirely separate section on unlimited data in Zero Mobile's terms and conditions that states, "Unlimited Data is for reasonable personal and non-commercial use only" and "We reserve the right to implement a daily fair usage policy at any time and without notice, under which your data usage may receive less priority than others in order to provide the best possible service to all users." 

Zero Mobile does not currently state exactly what constitutes "reasonable personal usage" nor what the throttled data speed will be restricted to.

It's also worth noting that Zero Mobile does not currently offer any international roaming options, and to make a phone call to an overseas number, you'll need to use Zero Mobile's app to do so.

Along with Zero X, Zero Mobile also has a more affordable Zero 40 plan. For S$40/month, this plan gives you unlimited local calls, 6GB data (+ an additional 3GB for Zero Plus Rewards members). You can also add unlimited SMS for $5 per month. If you don't opt for the SMS bundle, SMSes are charged at five cents per SMS. 

Eagle-eyed readers will note that this plan is essentially the same S$45 plan Zero Mobile first launched with back in December, but with unlimited SMS taken out of the base plan and added as a S$5 optional add-on.

Zero Mobile's Zero Plus Rewards membership lets you refer a friend to Zero Mobile to receive credit on your account. If a friend uses your referral code to sign up, both of you will receive S$5/month credit for 12 months. If you recall, Zero Mobile's original launch heavily promoted the idea that you could drive your monthly bill down to S$0 by referring nine friends. This is the same system.

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