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WhiteCoat's app will let you video call your doctor and get prescription medicine delivered to you

By Koh Wanzi - on 29 Jan 2019, 6:19pm

WhiteCoat's app will let you video call your doctor and get prescription medicine delivered to you

Singapore's healthcare landscape is moving beyond consultations between doctors and patients at a clinic. At the forefront of this change is WhiteCoat, a local startup that wants to make medical care more convenient and accessible. 

WhiteCoat is part of what the Ministry of Health calls the Licensing Experimentation and Adaptation Programme (LEAP), a regulatory sandbox that was created to enable the safe development of new healthcare models in a controlled environment. It is one of five companies that are part of LEAP, including MyDoc, DoctorAnywhere, MaNaDr, and Speedoc.

WhiteCoat's focus is on telemedicine, where patients can consult with doctors using real-time video communication from the comfort of their home. This includes everything from diagnosis to treatment and management of existing conditions. 

The company gave a short demo of its app today, showing off an intuitive interface that lets patients choose from a list of symptoms. In addition, patients will be able to take pictures of visible symptoms, such as a rash, and upload it to their doctor. There will also be fields for patients to specify any allergies they have to help with drug prescriptions later on. 

When you're done with the consult, the drugs can be delivered to you on the same day during your chosen time slot. 

WhiteCoat operates between 9am and 5pm on weekdays, 9am to 1pm on Saturday, and 6pm to 10pm on Sundays. Consults made during this time period will cost S$25, while consults outside this window will cost S$50. 

On top of that, WhiteCoat says that it can help with the management of chronic conditions. Its in-house dispensary is supposedly stocked with a wider range of drugs than most pharmacies, so it is equipped to deal with a range of conditions.

That said, another thing that helps the company stand out is the fact that it has its own staff of six doctors. They all operate out of WhiteCoat's office, and the company does not rely on doctors that work at other clinics.

Of course, video consultations don't cover everything, and WhiteCoat's doctors may recommend that you go down for a physical consult. Separately, they can also refer you to a clinic of your choice or a specialist. 

The app is now available for download for both Android and iOS.

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