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ViewQwest implements Singpass login for customers

By Liu Hongzuo - on 16 Sep 2021, 3:38pm

ViewQwest implements Singpass login for customers

ViewQwest logo.

ViewQwest is the first ISP in Singapore to implement Singpass login credentials to its telco services, said the service provider in an official press statement today (16 September 2021).

According to ViewQwest, the use of Singpass login credentials offers new and existing users an easier and more secure way to access their ViewQwest accounts.

“Cybersecurity and online privacy are growing concerns for many consumers as they live out their digital lifestyles. By adopting Singpass as an authentication platform for our consumers, they can rest easy knowing that their personal data and information are secure while using the Singpass app to login to our service portal,” said Mr Vignesa Moorthy, CEO and Founder of ViewQwest.

The login process is similar to most gov.sg e-services made for the public. Now, ViewQwest’s User Portal will now present users with a Singpass login option. Clicking or tapping it would throw up a Singpass login QR code for users to access via the Singpass app on their phones.

ViewQwest's customer login portal with Singpass implemented. Image credit: ViewQwest.

ViewQwest said that users no longer need to create a separate username and password for ViewQwest services. Personal data, such as their name, address, contact information, and billing information, are accessible only to them by using the Singpass app.

This Singpass implementation was done with the support of GovTech.

“We are delighted that Singpass has enabled service providers such as ViewQwest to improve their user experience and increase business efficiencies. We look forward to work with more industry partners to build innovative digital solutions for our citizens and businesses,” said Mr Dominic Chan, Director, National Digital Identity, Government Technology Agency.

This comes off the back of a recent string of telco-specific cyber breaches in Singapore. MyRepublic was the latest ISP to fall victim, after a cyberattack compromised the data of nearly 80,000 mobile subscribers - NRIC and all. Earlier this year, Singtel and StarHub also suffered from similar data breaches that targeted customer data. 

Besides using Singpass, ViewQwest also offers other cybersecurity-minded services to its customer base. Earlier this year, the ISP launched SecureNet, a broadband service that bundles built-in cybersecurity features to prevent malware, phishing, spyware, and other cyberthreats without compromising on performance. 

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