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U.S consumer safety agency wants GalaxyNote7 users to stop using the devices

By Cookie Monster - on 12 Sep 2016, 2:19pm

U.S consumer safety agency wants GalaxyNote7 users to stop using the devices

Note: This article was first published on 10th September 2016.

Following the advisory by FAA and airlines to not use the Galaxy Note7 on planes, the U.S Consumer Product Safety Commission (CPSC) has stepped in with its own warning about the device. In its press statement, the CPSC wants Galaxy Note7 users to power down the Galaxy Note7s after a series of reports about the phone exploding while charging and during normal use. 

Lithium-ion batteries pack a lot of power into a small package. When these batteries overheat and burst, the results can be serious. This is why the U.S Consumer Product Safety Commission (CPSC) is urging all consumers who own a Samsung Galaxy Note7 to power them down and stop charging or using the device.

The CPSC states that it is working with Samsung to formally announce an official recall of the Galaxy Note7 as soon as possible and whether a replacement Galaxy Note7 is an acceptable remedy for Samsung or the telcos to provide to consumers. Do note that this only applies in the U.S. 

In Singapore, Samsung has rolled out a local exchange program where customers can replace their existing devices with a new one. Customers have to submit their preferred collection time slot online from 9 September to 25 September.

Source: CPSC via VentureBeat

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