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StarHub announces more local support as the country continues to deal with Covid-19

By Ken Wong - on 20 Mar 2020, 12:27pm

StarHub announces more local support as the country continues to deal with Covid-19

Covid-19 is continuing to make itself felt in Singapore from businesses to individuals who have to deal with daily temperature taking and other measures to keep the virus at bay. Fortunately, some local businesses are stepping up to make our daily lives seem less of a chore.

For example, local gaming accessory firm Razer will be donating up to a million face masks. `

Local telco StarHub has also been supporting local businesses.

Johan Buse, Chief of Consumer Business Group, StarHub said:

COVID-19 is changing life as we know it, but we strongly believe people have the soul and spirit to adapt and emerge stronger. Amid this health crisis, let us continue supporting each other to stay healthy, avoid further spread of the virus, and ride out this storm as one.

StarHub earlier announced support for local SMBs who needed to support a remote workforce in line with their Business Continuity Planning (BCP) to deal with the threat of Covid-19. The telco provided SMB customers with a free subscription to the softphone app of its cloud telephony solution until 1 September 2020.

Today, the company announced additional services for healthcare professionals, consumers and businesses.


Healthcare professionals to get six months of unlimited local talktime

StarHub will progressively activate six months of unlimited local talktime free-of-charge for all healthcare professionals on its Corporate Individual Scheme #HelloChange two-year mobile plans by 1 April 2020. From tomorrow, they will also enjoy an additional S$200 off selected phone models when they renew or sign up for two-year plans, which offer from 15GB to over 100GB, free weekend data, and free caller ID forever. In addition, getting a tablet for remote work is simple and affordable with StarHub JUMPhone. StarHub Mobile customers can get selected Samsung tablets at S$0 upfront with a low fixed monthly installment. Device care won’t be an issue as after-sales care will be included free-of-charge.


Entertainment for those stuck at home

Customers in temporary isolation can enjoy StarHub’s free preview of 10 channels spread across the news, kids and entertainment channels on its StarHub Go OTT video streaming app at noon today. Available for all StarHub customers till noon of 24 April, some of the channels include Hub E City, BBC World News, Boomerang, Cartoon Network and Oh!K. Data-free streaming is available for StarHub Mobile postpaid customers.

The free preview will also be available for customers on StarHub’s Fibre TV plans and HomeHub Plus, which also offers Netflix access.


Businesses to get more support for remote work needs

Starhub offered access to their Smart UC earlier in the crisis

For business customers, StarHub is equipping them with solutions needed to keep their businesses operational, free-of-charge, or at heavily discounted rates or with shorter commitment periods.

The support initiatives include free SmartUC Mobile softphone subscriptions, over 70% off unlimited Business Wireless Broadband for remote workplace 4G-connectivity and 14-day free trial of Smart Engagement to enable multi-channel crisis communications tools to reach staff and customers.