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South Korea may conduct an investigation on iPhone 6s shutdown problems

By Cookie Monster - on 15 Dec 2016, 12:00am

South Korea may conduct an investigation on iPhone 6s shutdown problems

The China's Consumers Association (CCA) is not the only government agency that is concerned about the iPhone 6s shutdown issues as the Korean Agency for Technology and Standards (KATS) is reportedly considering an investigation.

While the random shutdowns of the iPhone 6s are not as bad as the Galaxy Note7, KATS views it as a potential safety issue. The Korean agency, which has the power to issue a national recall, is in talks with Apple over the matter. 

The Korea Herald - "The agency is well aware of recent iPhone issues and is taking a close look at it," said a KATS official not to be named. "However, this does not mean that an investigation was launched," the official said, adding everything is under review.

Apple launched a free battery replacement program for the iPhone 6s after it discovered "a very small number of iPhone 6s devices" within a limited serial number range manufactured between September and October 2015 are affected. The unexpected shutdowns are due to a battery component being exposed to controlled ambient air longer than it should have been before being assembled into battery packs. 

The issue appears to be more widespread than Apple had expected; an additional diagnostic feature was added to the recent iOS 10.2 update which would collect a variety of information over the next few weeks that could help Apple uncover the cause of the problem and improve the algorithms for managing battery performance and shutdown operations.

Source: The Korea Herald

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