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Software bug could render the camera of the Pixel 3 useless

By Cookie Monster - on 21 Nov 2018, 9:07am

Software bug could render the camera of the Pixel 3 useless

The Pixel 3 may have the best camera among smartphones today, but a software bug could cripple the rear camera and make it useless.

According to 9to5Google, Pixel 3 users have posted on Reddit and Google’s Product Forums about the “fatal error” camera bug affecting their devices.

Apparently, users will see a “can’t connect to camera” message on their screens whenever they try to use a third party app to access the camera. Other users reported receiving a message that reads “The camera driver encountered a fatal error”. While some users are able to fix the problem temporarily via a reboot, others continue to see the error message even after a factory reset.

One user dug into the Camera API of his affected Pixel 3 and discovered that the software bug could be caused by the system not correctly releasing a lock on the camera device, which resulted in other apps assuming that the camera is in use and crashing.

Google’s responses to the matter have been confusing; some users reportedly received replacements while others are advised to wait for a software fix.

The “fatal error” camera bug is the latest issue to hit the Pixel 3. Users have reported memory management issues on their devices which caused their apps to quit in the background. Other users also saw a second notch on the side of the display.

Source: Reddit (1) (2), Google's Product Forums (1)(2) via Char.gd, 9to5Google