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SMBs can trial AI-based solutions with help from NYP and Microsoft

By Ken Wong - on 14 Jun 2022, 2:21pm

SMBs can trial AI-based solutions with help from NYP and Microsoft

Nanyang Polytechnic (NYP) and Microsoft have opened the Centre for Applied AI (C4AI) for small- and medium businesses (SMBs) access to the tools, and expertise to drive AI adoption.

C4AI will offer SMBs the opportunity to experiment, conceptualise and deploy Artificial Intelligence (AI) solutions, and learn from similar AI adoption from other local SMBs from industry verticals such as manufacturing, urban farming, logistics, and retail.

It is hoped that by adopting AI, SMBs can increase efficiency and productivity by reducing repetitive and labour-intensive tasks.

NYP will work closely with the SMBs to identify their business needs before recommending ready-to-use AI solutions and developing a roadmap for effective AI implementation through Microsoft Cloud solutions including the Microsoft Azure Kubernetes Service, Azure Container Registry, Azure virtual machines and Microsoft Power BI.

They will also help companies to develop workplace learning practices for AI and train staff to adopt AI solutions to improve their operations. At C4AI, NYP will also work closely with other AI solution providers to accelerate the AI adoption for SMBs.

One example is using AI to enable a robotic assistant for the retail sector. Through a virtual assistant feature, the robot can offer personalised instant recommendations to customers based on their purchase history. The robot is also able to showcase the complete collection of items available for purchase, including bulky items that are unavailable for viewing in-store due to space constraints. 


Bridging the skills gap

NYP will work with Microsoft to develop and nurture future AI talent, drive AI solutions for real-world problems, and enable more companies to incorporate and adopt AI solutions into their current business practices.

Supported by SkillsFuture Singapore (SSG), the collaboration will also nurture AI talent for the workforce through the Diploma in Applied AI & Analytics (previously known as the Diploma in Business Intelligence & Analytics) and the Diploma in AI and Data Engineering.

Both diplomas will be taught under the new NYP Professional Competency Model (NYP-PCM), which structures the course based on workplace competencies instead of subject lines.

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