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With Singtel Dash, anyone can now get a virtual Visa account

By Alvin Soon - on 20 Jul 2017, 3:15pm

With Singtel Dash, anyone can now get a virtual Visa account

Starting tomorrow, new and existing Singtel Dash users will automatically receive a Dash Visa virtual account that can be used for mobile payments at over 50,000 shops islandwide, as well as on local e-commerce sites.

Dash is a mobile wallet app from Singtel that’s bank and platform agnostic. You can use it regardless of which bank you use, all you need to do is to top up funds into it from a bank account. You can also receive top-ups as transfers from others. Dash is also available on both Android and iOS, although the features will differ depending on the platform and smartphone.

You can top up the Dash mobile wallet to a maximum of S$999, and use Dash to pay at Dash terminals across Singapore. With the new Visa virtual account, you can also use Dash to pay at Visa payWave terminals with NFC-enabled Android smartphones. 

You can also use the virtual account’s card details to pay on local e-commerce sites like Qoo10, Zalora, and HungryGoWhere. Whether you use Dash terminals to pay or the Visa virtual account, the amount will be deducted from the same mobile wallet. The Visa virtual account enjoys the same promotions and benefits as the physical Visa credit card.

You can use the Dash Visa account to pay for items on local (and only local) e-commerce sites.

When asked who their target market is for the Dash virtual Visa account, Mr. Yuen Kuan Moon, CEO, Consumer Singapore, Singtel, said that he believes there is room for a mobile wallet solution to exist in Singapore.

Most forms of cashless payments are linked to banks or credit cards, and there are people who feel uncomfortable sharing their credit card details. A mobile wallet limits both your exposure and risk. A virtual Visa account also gives young people, who might not be eligible for a debit or credit card, the chance to use a Visa account to pay at the counter or online (the age limit to sign up is 16 and above).

There are a few caveats to the service. Right now, the Visa virtual account can’t be used overseas or on foreign websites like Amazon.com, mostly due to regulatory reasons. Even in Singapore, for example, the Visa virtual account can be used to pay for Grab cars but not for Uber cars, simply because of where the companies’ respective payment gateways reside.

At the moment, it’s only possible to convert funds from the Dash mobile back into cash if you have a Standard Chartered bank account, but Singtel says that more banks will be added in August.

You can only use the virtual Visa account to pay at payWave terminals using NFC-enabled Android smartphones, as Apple doesn’t allow third-party access to the NFC chip on iPhones. Singtel says it’s looking at adding the virtual Visa account to Apple Pay, Samsung Pay and Android Pay, like you can with a physical debit or credit card.

If you’ve ever wanted to try Dash, now’s a good time. The following promotions will be running from 21 July to 20 August 2017:

  • S$1 Short Grain Rice or Instant White Coffee at Sheng Siong
  • S$1 for any 80oz hot espresso-based beverage at Spinelli
  • 18% off a minimum S$120 spend, plus S$5 cash back on Zalora
  • S$1 deals across various items and discount coupons on Qoo10
  • S$10 cash back with S$180 spend across merchants on Shopback
  • S$5 cash back with every S$50 top-up on GrabPay

New and re-contracting Singtel postpaid mobile customers will receive $50 discounts or free accessories when they purchase the following handsets with Dash at any Singtel Shop:

  • Sony Xperia XZ Premium, Huawei P10/P10 Plus and HTC U11 (S$50 handset discount)
  • Samsung Galaxy S8/S8+ (free S Clear View Standing Cover)
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