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Short circuit is the likely cause of washing machine fire says Samsung

By Kenny Yeo - on 17 Nov 2016, 10:29am

Short circuit is the likely cause of washing machine fire says Samsung

(Image source: Shin Min)

Last week, it was reported that a Samsung washing machine caught fire at a home along Segar Road in Bukit Panjang, Singapore.

Fortunately, the fire was promptly put out by the Singapore Civil Defense Force and no one was injured.

Following the incident, Samsung also quickly conducted investigations to determine the cause of the fire. And now, Samsung has concluded its investigations and has the following to say.

Samsung said: 

Based on the available information, the cause of the incident is likely due to moisture from the bathroom where the washing machine was placed, which may have resulted in a electrical short circuit to the washing machine.

In addition, Samsung wishes to remind readers of the following safety recommendations when using their washing machines.

  • Do not install the washing machine in an area exposed to moisture or weather, or in an area which may be prone to water leaks. In the event of a water leak, allow the machine to dry naturally
  • Do not operate the washing machine if the power supply cord is wet
  • When cleaning the washing machine, do not spray water directly onto the washing machine and its parts
  • Avoid exposing the washing machine to direct flame
  • Do not use multiple appliances attached to the same outlet, as it may cause a power surge
  • If the power supply cord is damaged, please contact the manufacturer

Finally, Samsung remains committed to customer safety and wants to work with any customer who has experienced any issue with Samsung products in order to investigate the matter and support them.

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