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Shenmue III's Kickstarter backers can now opt for a refund

By Kenneth Ang - on 10 Sep 2019, 2:56pm

Shenmue III's Kickstarter backers can now opt for a refund

It's been a long wait, but here we are. The next chapter in the Shenmue 3 Kickstarter saga is now showing - in all major cinemas as well as the Internet. Come grab your Epic Store-exclusive tickets today!

Heh. Pardon the jab, we couldn't help ourselves - it's pretty amusing. But on a more serious note, it is about time developer Ys Net did something about the whole fiasco, which has been bubbling along like stew in a pot since June or thereabouts. 

Wait, what's going on?

For those who are a little clueless, here's a quick refresher course. Basically, when Shenmue III's crowdfunding campaign on Kickstarter began, many devoted fans poured lots of money into it, expecting the game to ship with exclusive collectibles, and more importantly a game key for Steam. 

However, for reasons we never really understood, Ys Net chose to set everyone off big-time by making the game Epic Store-exclusive. As such, the Internet (and probably Ys Net's mailbox too) exploded with anger and refund petitions. It got so bad Epic CEO Tim Sweeney came up to explain, although we think most people didn't really buy it.


Anyway, Ys Net is now offering these backers the chance to amend their pre-orders for Shenmue III, or receive a complete refund - it's their call. This will be done via a wave of emails sent out by collectible site Fangamer sometime later this month, following which recipients will have two weeks to make a choice.

All of that sounds real peachy, but there's just one teeny tiny problem - processing time. According to Ys Net, the game's current developmental stage is making it difficult for refunds to be processed. There's a whole load of corporate explanations on top of that but long story short, backers who request for a refund might have to wait easily 2-3 months to get their money back

Oh dear.

Well, to be fair, Ys Net did come up to apologise for the inconvenience, and they've further revealed that they're planning to release a trial for Shenmue III as well. It includes one hour of play time within the game's first area - it's not much on paper, but the developers assured everyone that there would be a tidy amount of content there to discover. Oh well, guess we'll just have to take their word for it.

In any case, to wait or not to wait - that is indeed the question. 

Images: SEGA, Ys Net