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Samsung may consider recalling the Galaxy Note7 due to faulty battery

By Cookie Monster - on 2 Sep 2016, 9:31am

Samsung may consider recalling the Galaxy Note7 due to faulty battery

This image of a burnt Samsung Galaxy Note7 was posted on "Ppomppu" online community. <br>Image source: Business Korea

Following the suspension of shipments of the Galaxy Note7 to telcos in South Korea, Samsung is said to be considering recalling the devices due to faulty batteries.

According to Korean publication Chosun Ilbo, Samsung initially planned to exchange batteries for all Note7 users. However, the company is now planning a refund or exchange with a new device.

Since its global launch on 19th August, there have been reports of the Galaxy Note7 "exploding" while being charged. For the time being, Samsung identified faulty batteries to be the cause of these incidents. 

When quizzed about a possible recall, Samsung neither confirmed or denied these rumors, and only said to us, "In response to questions on Galaxy Note7, we are conducting a thorough inspection with our partners. We will share the findings and corrective measures as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers."

Source: The Korea Herald.

Updated on Sep 2, 9:30 AM: Added Samsung Singapore's reply to us.

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