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Nintendo Switch’s dead pixels are “not a defect”, says Nintendo support page

By Liu Hongzuo - on 7 Mar 2017, 11:38am

Nintendo Switch’s dead pixels are “not a defect”, says Nintendo support page

If your Nintendo Switch has dead pixels on its display, Nintendo wants you to know that it’s normal, and that it’s not a defect, which means you’re luckless and screwed.

Over at Reddit, a handful of users noticed that the support website for the Nintendo Switch gaming console has a page that addressed the “black or bright dots” found on the Nintendo Switch’s display. However, the page insists that dead pixels on your Switch are acceptable. From the support site:

“Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.”

For the uninitiated, most of the big tech companies around the world that ship devices with electronic displays tend to have a Dead Pixel Policy of sorts. While Nintendo U.K.’s support page is technically correct about LCDs and dead pixels being a characteristic, the page is also incorrect about how dead pixels “should not be considered a defect”. In fact, there’s an entire Wikipedia page about faulty pixels being a manufacturing fault, with some manufacturers having a zero-tolerance policy towards dead pixels.

As with these things, they normally get taken down. Hence, screenshot.

It’s likely that the information on the U.K. site isn’t consistent since the Nintendo U.S. support page for the Nintendo Switch does not have any topics about dead pixels. However, this isn’t the first time where Nintendo sidestepped the issue. Previously, Nintendo DS handheld console users were told to “use your system for a few weeks to determine whether this interferes with your enjoyment of game play”.

Feeling lucky? You can check out some Nintendo Switch deals here – hopefully, free of dead pixels.

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