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Gorilla Mobile, a virtual telco for PMETs and SMEs, launches in Singapore

By Liu Hongzuo - on 17 Jun 2021, 2:02pm

Gorilla Mobile, a virtual telco for PMETs and SMEs, launches in Singapore

Gorilla Mobile logo.

A new virtual telco is in town. Gorilla Mobile, a Singapore-based MVNO that unbundles rigid mobile plans into flexible, on-demand features, is now available to Singapore’s PMETs and SMEs.

Its main product offering is Switch25, is a SIM-only, no-contract Corporate Individual (CIS) or SME mobile plan that helps users convert unused mobile data of their plan into “Go Tokens”, which can be redeemed for later use for co-workers - Gorilla Mobile users and non-users regardless. 

At launch, Gorilla Mobile offers a S$25/month mobile plan with 20GB of local mobile data, 100 minutes of talk time, and 100 SMSes.

Upcoming services like global roaming travel data, Digital International Direct Dialing (IDD), and Global Office Telephony will be rolled out over the coming months. Roaming data services will be available from October 2021 onwards, or when travel restrictions are lifted, while digital IDD will be available from September 2021 onwards.

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Its core feature, SwitchBack, is powered on blockchain technology, where stored Go Tokens from unused portions of the plan can be used to offset bills, purchase, or exchange for other in-app services like roaming data. The MVNO also has an app (iOS, Android) for users to interact with their SwitchBack features. 

Enterprise mobile plan comparison by Gorilla Mobile.

Stored Go Tokens have no expiry date. Go Tokens can also be transferred to both users and non-users of Gorilla Mobile, as the tokens are accessible via its app. A prime example would be IDD calling, where non-Gorilla Mobile users can use the app and the tokens they receive to make in-app overseas calls without requiring a mobile subscription or a Gorilla Mobile SIM card.

Xanne Leo, Founder and CEO of Gorilla Mobile.

Founder and CEO of Gorilla Mobile, Xanne Leo, is a new player in the virtual telco industry with over 16 years of experience in the Southeast Asian financial services scene. She is also a co-founder of Infitinus Token, a blockchain-based storage app for safekeeping data. 

“In today's world, mobile communication services are an everyday necessity. With our Service-On-Demand model, we have digitised our services, moving beyond customised or flexible subscriptions. We believe users should have easy access to mobile services anytime, anywhere and pay only for the services they use. This ‘telco-as-a-service’ approach is the first new innovation the industry has seen in a long time,” said Ms Leo.

As a virtual telco, Gorilla Mobile operates on the M1 network for network coverage, and MyRepublic for Operating Support System and Business Support System enterprise telco managed services.


Signing up for Gorilla Mobile

Gorilla Mobile’s Switch25 plan is a SIM-only, no-contract plan that costs S$25 per month per user. It is available to all Singapore registered companies, Singaporeans, Permanent Residents, EPass, EntrePass and SPass holders aged 21 and above. Sign-ups are available via its website here.

Both individuals and businesses are entitled to a S$50 Cash Bill Difference Reward as a pre-launch promotion. Users can submit their existing telco bills to see bill differences, and port in their existing numbers to a Gorilla Switch25 plan. Activating the issued Gorilla Mobile SIM card nets a maximum of S$50 in the user’s PayNow account (amount received depends on bill difference from Gorilla’s S$25 plan). 

Each individual can redeem up to five Bill Difference rewards, with a maximum port-in of five numbers. The campaign starts on 18 June 2021 until 18 August 2021, 11.59 PM.

Gorilla Mobile’s social media handles can be found here (Facebook, Twitter, Instagram, LinkedIn). Its official homepage can be found here.

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