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GOJEK launches a beta version of its ride-hailing app in Singapore

By Koh Wanzi - on 29 Nov 2018, 4:07pm

GOJEK launches a beta version of its ride-hailing app in Singapore

Image Source: The Straits Times

If you were hoping for more choices in the ride-hailing space to compete with Grab’s monopoly, you just got your wish. Indonesian startup GOJEK has launched a beta version of its ride-hailing app here, but it’ll only be available in the eastern part of Singapore.

The company says that this is the start of a planned gradual rollout of its ride-hailing service across the island. GOJEK is focused on making a smooth entry into a new market, which is probably why it didn't want to over commit and provide service across the entire country.

Around 20,000 drivers have reportedly already expressed interest in signing up with GOJEK, where the commission rate is 20 per cent, the same as Grab. In addition, drivers will be able to withdraw their day’s earnings instead of waiting till the end of the month, something which Grab also started allowing earlier this year.

GOJEK provides services such as food delivery, massage, and payments in Indonesia, but its entry into Singapore looks to be limited to ride-hailing for now.

The launch of GOJEK’s beta app marks the start of the regional strategic partnership between GOJEK and DBS. During the beta phase, access to the app will be granted in batches to better manage demand and service capacity.

DBS/POSB customers in Singapore will also be guided by the app to find out how they can gain priority on the waitlist. They’ll receive a S$5 voucher for each of their first two rides as well.

GOJEK is also soliciting feedback from both drivers and passengers, which it says will factor into its efforts to further improve service. Moving forward, GOJEK intends to launch its beta app in Thailand by mid-December and in the Philippines next year.

The GOJEK app will be available for download for iOS and Android today.