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Circles.Life goes Down Under in partnership with Optus Network

By Wong Chung Wee - on 16 Sep 2019, 11:40am

Circles.Life goes Down Under in partnership with Optus Network

Image source: Circles.Life

Singapore-based Circles.Life has established its services in Australia by riding on the strength of its own in-house technology, in tandem with a close partnership with Optus Network. The latter is one of Australia’s largest telecommunication services providers, and it’s a wholly owned subsidiary of Singtel.

According to Circles.Life, they were able to implement their personal digital services to Australia in a short turnaround manner due to the company’s “unique technology stack” that’s named Circles-X. It doesn’t rely on “proprietary hardware and appliances”; instead, Circles-X is a cloud-based, business and operations support platform.

Circles.Life says Circles-X is developed in-house by its engineering team; it features AI-driven analytics as well as APIs that allow for smooth integration with third party applications and solutions from varied business partners. This allows Circles.Life to customize its offerings to the firm’s valued customers.

With its Down Under foray, Circles.Life aims to bring its high standard of customer service for the benefit of Australian consumers. They can look forward to straight-forward price plans with no shocking add-on charges, and no long-term contracts. Circles.Life wants to accord each customer a human touch through its in-app Live Chat feature by connecting the customer to a human customer service staff member, i.e., no more chatbots!

Earlier this month, Circles.Life launched an S$5 plan for customers, who use less than 2GB of data every month. This low-priced plan comes 2GB data, 50 minutes of talk time, and 25 SMSes.

Source: Circles.Life

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