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Apple launches Smart Battery Case replacement program for iPhone XR and XS

By Cookie Monster - on 18 Jan 2020, 9:19am

Apple launches Smart Battery Case replacement program for iPhone XR and XS

Note: This article was first published on 11 January 2020.

These Smart Battery Case models are eligible for the replacement program.

If you've bought a Smart Battery Case for the iPhone XS/XS Max/XR in 2019 and it has some charging issues, it could be eligible for a free replacement. 

Apple has determined that some Smart Battery Cases for the iPhone XS/XS Max/XR may experience charging issues such as the battery case not charging or charging intermittently when plugged into power, and battery case not charging or charging the iPhone intermittently.

The affected Smart Battery Cases were manufactured between January 2019 and October 2019. Apple says it is not a safety issue and will replace affected units for free.

Source: Apple