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Apple launches Self Service Repair program to let users repair their own devices

By Ken Wong - on 18 Nov 2021, 8:20am

Apple launches Self Service Repair program to let users repair their own devices

Apple has u-turned on allowing users to repair their own devices. Image source: Unsplash.

Always thought you could fix that crack in your iPhone screen?

Well, now you can put your money where your mouth is because Apple is launching a Self Service Repair Program for customers who think they can perform their own repairs for iPhone 12 and 13 owners first, followed by M1 based Macs.

United States-based customers will be the first to have access to the program early next year, before a worldwide rollout.

Apple says that the initial phase of the program will focus on the most serviced modules, such as the iPhone display, battery, and camera, with additional repairs becoming available later next year.

The company does stress in their announcement that Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices and that:

For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.



We'll have to wait until next year before we have an idea of the cost of repairing it yourself. Image source: Apple.

Customers doing their own repairs are to review the repair manual before placing an order for genuine Apple parts from the Apple Self Service Repair Online Store. Apple says the store will offer more than 200 individual parts and tools for repairs and customers can even receive credit towards a purchase if they return the used part to the store for recycling.

Unfortunately, we have no idea of the cost of the parts or tools yet so its hard to say how cost-effective repairing it yourself will be. But as an idea, the official cost of a screen repair for an out of warranty iPhone 12 Pro Max costs S$489.


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