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Apple extends free keyboard repairs to all MacBooks with butterfly mechanism keyboards

By Kenny Yeo - on 22 May 2019, 3:50pm

Apple extends free keyboard repairs to all MacBooks with butterfly mechanism keyboards

Apple's butterfly mechanism keyboard has been problematic to say the least.

It all began in 2015 when Apple launched the MacBook and, along with it, its new butterfly mechanism keyboard.

Since then, the butterfly mechanism keyboard has found its way to almost all of the MacBooks that Apple is selling now. Only the very basic MacBook Air with 5th generation Intel processor doesn't have this new keyboard.

The butterfly mechanism keyboard has since been a sore point for the company with many canning it for its lack of tactility and for being unreliability.

Recently, there has been a spate of reports of users complaining about unresponsive and sticky keys.

To address the issue, Apple revised the design of the keyboards and these will be featured in the very newest 13 and 15-inch MacBook Pro notebooks.

In addition, they are also extending their keyboard repair program to include newer models. Effectively, this means that all models with the butterfly mechanism keyboard will be eligible.

The full list of models is as follows:

  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Air (Retina, 13-inch, 2018)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)
  • MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2018)
  • MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2019)

Any MacBook on this list qualifies for free repairs up to four years after its original purchase date, even if its warranty has already expired.

Source: Apple

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