Five Things to Note from Investigation of Fire at Bukit Panjang Exchange
The SingTel Board has accepted and endorsed the findings and recommendations of the independent Board Committee of Inquiry (BCOI) on the fire at the Bukit Panjang Exchange on 9 October 2013. Here are the top five things to take note from the investigation.
StarHub Compensates Customers Affected by Fire at Singtel Exchange Building
StarHub announced compensation details for the 35,000 customers who were affected by the service disruption that resulted from the fire at SingTel's Bukit Panjang Exchange.
SingTel Compensates for Service Outage to its Customers
With all rectification works completed, SingTel has made a notice of compensation to its affected customers.
SingTel's Service Recovery Efforts at Bukit Panjang Exchange (Updated)
SingTel held a media briefing this afternoon to update on the service recovery efforts at the Bukit Panjang Exchange. Read on for the highlights of their efforts and related updates as and when we get new notifications.
Fire at SingTel's Bukit Panjang Exchange Causes Outages Across Singapore (Update)
Earlier this afternoon on 9th October, a fire broke out at SingTel's Bukit Panjang exchange, leading to partial mobile, TV, and phone outages across Singapore. Since some vendors lease SingTel's infrastructure, other service providers are also affected. Check out the updates on the repair and restoration works.
Google Outage Allegedly Caused 40% Drop in Internet Traffic
Google services suffered a brief 5-minute outage early morning last Saturday at approximately 07:32am. According to GoSquared, a web traffic analytics company, this outage caused a 40% drop in global Internet traffic.
M1 Elaborates on Service Recovery Process
M1 just provided more details on the consequent recovery activities for the service outage last Tuesday.
M1 3G Service Disruption Continues
At time of publication, M1 customers are still reporting reception issues on their mobile devices. The outage is caused by a power incident at its network centre.