Canon acknowledges 1D X Mark III freezing problem, firmware fix coming early April
Before the fix arrives, the workaround is to hide the electronic level in the viewfinder display.
(Image: Canon.)
About a month ago, owners of Canon’s EOS–1D X Mark III started reporting in the DPReview forums about a strange behaviour with their pro DSLR.
In short, after several shots in continuous shooting mode, their camera would suddenly become unresponsive and refuse to release the shutter. The digital markings on the optical viewfinder (OVF) would also disappear.
Canon has now confirmed this 'phenomenon' through a product advisory and said that it’s working to get a firmware fix out by early April 2020.
According to Canon, 1D X Mark III users may encounter this lockup problem when the camera is used with the electronic level set to 'Show' in the viewfinder display. So until the new firmware arrives, the workaround is to disable the electronic level in the viewfinder display.
Source: Canon (via DPReview).
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