• News tagged "m1"

Wednesday, 5 Feb 2014

SingTel: Server Glitch Caused Intermittent Mobile Data Access, Service Restored Within 20 Minutes

SingTel: Server Glitch Caused Intermittent Mobile Data Access, Service Restored Within 20 Minutes

A SingTel spokesperson has confirmed to HardwareZone that a server glitch caused intermittent mobile data access for some customers at approximately 11.05AM. All data services were normalized within 20 minutes.

Tuesday, 4 Feb 2014

M1: Call Processing Software Issue Caused Service Outage, Offers Compensation

M1: Call Processing Software Issue Caused Service Outage, Offers Compensation

M1's preliminary investigations reveal that a call processing software issue resulted in the service outage earlier this morning. To compensate its customers for the inconvenience caused, M1 is offering one day of free local mobile calls, local SMS and MMS on February 9, Sunday.

M1 Customers Reported No Service Signal, Problems Sending Messages and Making Calls (Update)

M1 Customers Reported No Service Signal, Problems Sending Messages and Making Calls (Update)

M1 posted on its Facebook Page an hour ago that some customers are experiencing problems sending text messages or making voice calls. (Updated at 11.30AM: We have received feedback from M1 customers that they did not have any service signal on their phones while some experienced no mobile data connectivity.)

Friday, 24 Jan 2014

M1 Fined $25,000 for Failing IDA's 3G Outdoor Coverage Requirements

M1 Fined $25,000 for Failing IDA's 3G Outdoor Coverage Requirements

The Infocomm Development Authority of Singapore has imposed a penalty of $25,000 on M1 for failing its 3G outdoor coverage requirements.

Tuesday, 7 Jan 2014

M1 Launches Enterprise Small Cell Solution

M1 Launches Enterprise Small Cell Solution

The small cell solution will be made available to enterprise customers as a value-added service with M1's Connectivity BizPac fibre broadband service.

Monday, 16 Dec 2013

M1 Partners Deezer to Offer Unlimited Music

M1 Partners Deezer to Offer Unlimited Music

This collaboration between M1 and Deezer, a global music streaming service, will allow M1 postpaid mobile customers to enjoy unlimited access to more than 30 million songs from International, Asian, and local artistes, such as Bruno Mars, Jay Chou, Yuna, and The Sam Willows.

Sunday, 8 Dec 2013

Pre-Order the LG G Flex from M1 Today, Get Exclusive Accessory Pack Worth $405

Pre-Order the LG G Flex from M1 Today, Get Exclusive Accessory Pack Worth $405

M1 is also having pre-orders for the LG G Flex and is offering an exclusive accessory park worth $405. Read on to find out more.

Friday, 6 Dec 2013

M1 Adopting One Minute Minimum Charge For Voice & Video Calls; Doubling Excess Data Charges

M1 Adopting One Minute Minimum Charge For Voice & Video Calls; Doubling Excess Data Charges

From 1st January 2014, M1 will introduce a one-minute minimum charge on all outgoing local voice and video calls on Per Second Billing plans, with each additional second after that billed as usual. On the same day, M1 will also be doubling its excess data charges.

Tuesday, 3 Dec 2013

M1: Software Bug the Cause of Intermittent 3G Data Issues

M1: Software Bug the Cause of Intermittent 3G Data Issues

M1 claims that a software bug is the cause for intermittent 3G data issues yesterday morning. Its engineers had successfully resolved the issue by 2PM yesterday.

Monday, 2 Dec 2013

Some M1 Customers Facing Intermittent Access Issues with Mobile Data

Some M1 Customers Facing Intermittent Access Issues with Mobile Data

M1 posted on its Facebook Page earlier this morning that some customers are having intermittent access issues with mobile data.

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