News tagged ‘outage’

Tuesday, 17 Dec 2013

Five Things to Note from Investigation of Fire at Bukit Panjang Exchange

Five Things to Note from Investigation of Fire at Bukit Panjang Exchange

The SingTel Board has accepted and endorsed the findings and recommendations of the independent Board Committee of Inquiry (BCOI) on the fire at the Bukit Panjang Exchange on 9 October 2013. Here are the top five things to take note from the investigation.

Friday, 25 Oct 2013

StarHub Compensates Customers Affected by Fire at Singtel Exchange Building

StarHub Compensates Customers Affected by Fire at Singtel Exchange Building

StarHub announced compensation details for the 35,000 customers who were affected by the service disruption that resulted from the fire at SingTel's Bukit Panjang Exchange.

Monday, 14 Oct 2013

SingTel Compensates for Service Outage to its Customers

SingTel Compensates for Service Outage to its Customers

With all rectification works completed, SingTel has made a notice of compensation to its affected customers.

Saturday, 12 Oct 2013

SingTel's Service Recovery Efforts at Bukit Panjang Exchange (Updated)

SingTel's Service Recovery Efforts at Bukit Panjang Exchange (Updated)

SingTel held a media briefing this afternoon to update on the service recovery efforts at the Bukit Panjang Exchange. Read on for the highlights of their efforts and related updates as and when we get new notifications.

Fire at SingTel's Bukit Panjang Exchange Causes Outages Across Singapore (Update)

Fire at SingTel's Bukit Panjang Exchange Causes Outages Across Singapore (Update)

Earlier this afternoon on 9th October, a fire broke out at SingTel's Bukit Panjang exchange, leading to partial mobile, TV, and phone outages across Singapore. Since some vendors lease SingTel's infrastructure, other service providers are also affected. Check out the updates on the repair and restoration works.

Saturday, 28 Sep 2013

Power Trip Caused Outage on StarHub Cable TV and Broadband Services

Power Trip Caused Outage on StarHub Cable TV and Broadband Services

A power trip this morning caused temporary disruption to StarHub cable TV and broadband services. Within an hour or two, most of the services were restored.

Tuesday, 20 Aug 2013

Google Outage Allegedly Caused 40% Drop in Internet Traffic

Google Outage Allegedly Caused 40% Drop in Internet Traffic

Google services suffered a brief 5-minute outage early morning last Saturday at approximately 07:32am. According to GoSquared, a web traffic analytics company, this outage caused a 40% drop in global Internet traffic.

Monday, 21 Jan 2013

M1 Elaborates on Service Recovery Process

M1 Elaborates on Service Recovery Process

M1 just provided more details on the consequent recovery activities for the service outage last Tuesday.

Tuesday, 15 Jan 2013

M1 3G Service Disruption Continues

M1 3G Service Disruption Continues

At time of publication, M1 customers are still reporting reception issues on their mobile devices. The outage is caused by a power incident at its network centre.

Monday, 2 Jul 2012

Leap Second Bug Momentarily Takes Down Websites

Leap Second Bug Momentarily Takes Down Websites

Did you come across any websites that were down on Sunday morning? An additional second added to atomic clocks was the cause of certain websites suffering an outage.

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