• News tagged "customer service"

Wednesday, 12 Dec 2012

First Dedicated BlackBerry Expert Center Opens in Singapore

First Dedicated BlackBerry Expert Center Opens in Singapore

The newly-launched BlackBerry Expert Center in Singapore aims to provide fast service and onsite repairs so customers can retain their existing handsets without requiring a loan or replacement handset.

Thursday, 16 Aug 2012

Free IT Repair and Services at PC Doctor from 18 Aug

Free IT Repair and Services at PC Doctor from 18 Aug

These services include PC diagnostic services, consultation matters, liaison with vendors, and system recovery services, which all come with zero charge.

Wednesday, 8 Aug 2012

Apple Axes Over the Phone iCloud Password Resets

Apple Axes Over the Phone iCloud Password Resets

Wired report, Mar Honan, recently had all of his data on his iPhone, iPad and MacBook erased after having his Apple iCloud account hacked. The incident has also revealed security loopholes in Apple's and Amazon's customer service systems, but both companies have been quick to address the issues.

Friday, 13 Jul 2012

Samsung Smart Care Programme Introduced

Samsung Smart Care Programme Introduced

Designed to provide a personalized and convenient customer service experience, the programme was first conceptualized in October 2011 and covers three primary categories - Smart Mobile Care, Smart Entertainment Care, and Smart Gadget Care.

Wednesday, 19 Oct 2011

Epson Announces Opening of Customer Care Centre in Singapore

Epson Announces Opening of Customer Care Centre in Singapore

Epson's new customer care centre at Golden Agri Plaza located at Pasir Panjang aims to provide first class service delivery for both retail and corporate customers. It officially opens tomorrow.

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