28th February 2012, Singapore – Viewqwest, a leading provider of next generation connectivity, has announced it will be offering non-contract fiber broadband plans for users. The option to have no fixed length contract will be available for all users who sign up for fiber broadband plans that are 200Mbps and above. This comes at a time when consumers have more choices to make the switch and are more receptive to the Next Generation Nation Broadband Network (NGNBN) in Singapore.
Viewqwest will officially launch its non-contract plans at its roadshow happening from the 1st to the 4th of March at Funan the IT Mall. Customers will be able to sign up for the plans as well as experience what speeds of up to 1000Mbps feel like first hand. Viewqwest officially rolled out their residential NGNBN in Singapore through their Fibernet service on the 10th of January 2012 and was the first OpCo that did not implement a cap on international bandwidth.
Consumers who opt for the non-contract plans will only need to give a month’s notice should they want to discontinue using the service. "We want to give our customers more choices." said Vignesa Moorthy, Chief Executive Officer, Viewqwest. "Consumers these days are better informed and want the option and the control over what they are paying for."
"The 21st century customer does not want to be bounded by a long restrictive contract; they need the freedom to move to a provider they deem is more suited for their needs. Because we don’t use free gifts and gimmicks to attract customers we are able to concentrate on giving them what they really want – fast, reliable internet with great customer service."
With the local NGNBN landscape in Singapore becoming more mature with more players coming into the market, Internet Service Providers (ISPs) need to think ahead on how to provide a better platform for their customers. In the region, ISPs in Australia and Hong Kong have already been providing no-contract plans to their customers for some time.
South Korea currently has the highest household broadband Internet penetration rate with nearly 58 per cent of households in the country on fiber. Just last week, the UAE sped past Japan and Hong Kong to take the number two spot with a 56 per cent penetration rate.
According to OpenNet’s report last month, only about 10 per cent of households are currently on the NGNBN. Under the government’s Intelligent Nation 2015 (iN2015) master plan, which will transform Singapore into an intelligent nation and a global city, more ISPs are taking long term measures such as no-contract plans to give
Singaporean consumers more choices in adopting fiber. Customers who cannot make it to the Funan Centre roadshow can find out more about the new plans by visiting www.fibernet.sg or calling the ViewQwest hotline on 6723 8100.