Good news for StarHub post-paid customers who travel overseas regularly and rely heavily on data roaming. They can enjoy Singapore's first true single-rate data roaming service, "RoamEasy" starting today.
"RoamEasy" charges a single data roaming rate of $10/50MB (Usual rate: $18/50MB) when customers connect to any mobile network in 20 destinations. The 20 destinations are Australia, Brunei, Canada, China, Germany, Hong Kong, Japan, Malaysia, Netherlands, New Zealand, Philippines, Qatar, Saudi Arabia, South Korea, Spain, Switzerland, Taiwan, Thailand, U.K and the U.S.
To activate RoamEasy, customers simply SMS “SIGN ON” to 6818 from today. No activation fee or monthly subscription for RoamEasy is required to start using this service. The data roaming rate offered by RoamEasy is based on 24-hour block of access starting 12 midnight (SGT).
If a customer utilizes 50MB of data at any time within a day, he or she can start the next block of 50MB of data for only $10. SMS notifications will be sent to users to alert them on their data roaming usage when they utilise the first KB of data in a day, when they use 40MB of data and when they are at the start of the subsequent 50MB block(s).
With RoamEasy, StarHub customers do not need to worry about bill shocks from accidentally connecting to a more expensive non-partner network when they travel to any of the 20 destinations. They also do not need to manually set their mobile devices to connect to a partner network or to remember activating their roaming service for special rates everyday when they are overseas.
StarHub plans to progressively extend this service to the rest of the over 230 overseas destinations in its roaming footprint.