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SingTel Cautions Against Yet Another Email Scam

SingTel Cautions Against Yet Another Email Scam

SingTel has just sent out a cautionary alert about a phishing attempt to its customers. In it, the telco identifies that a sender named "Service SingTel" (service@singnet.com.sg) has emailed several customers, asking for their personal information and credit card details to rectify a bill payment issue.

Phishing attempts are a common tactic employed by hackers who seek to gain access to personal accounts, and it is usually done by employing an email address that looks similar to a company that they're misrepresenting. While the damages from a successful phishing attempt varies accordingly, it could amount to having your credit card details stolen and used for fraudulent charges.

About a week ago, SingTel also warned the public against emails from a sender named "SingTel" who had been asking for account passwords. Posted via Facebook, SingTel said that the emails were part of an illegal phishing scam to get personal information and passwords. SingNet customers were hit with suspicious emails requesting for their personal information to avoid having their SingNet accounts terminated.

Such phishing scams can be avoided, if the user exercises due caution.

  • As a general rule, never divulge your account details, information and credit card details to anyone. Companies will never request for your password.
     
  • Take extra caution when you provide details to competitions, lucky draws, surveys and feedback forms.
     
  • Be familiar and learn to identify if the source is legit. Should you find the email address unfamiliar, do not reply to it.
     
  • When in doubt, drop a note or call to the official hotline of the company to confirm the validity of the message.

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