It's no secret that Diablo 3 has had its share of teething issues and recent reports of mass hacking of Diablo 3 accounts didn't help restore gamers' confidence in the company. According to reports, the Diablo 3 Asia server still suffers from continual problems and this has led net cafes in Korea to consider filing a class action suit against Blizzard. To this end, the Korean Internet PC Culture Association (IPCA) recently launched a website titled "Diablo III Damage Lawsuit".
Although net cafes in Korea were given copies of Diablo 3 to install for free, they must pay royalties from June 2 onwards. Continual server outage is causing potential customers to shy away from playing Diablo 3 in net cafes, resulting in a loss of business.
IPCA leader, Kim Chan-kuen has this to say:
"Korea accounts for a large percentage of Blizzard's total revenue, and considering how much domestic users contribute to the firm's profit, its consumer services are severely disappointing," IPCA head Kim Chan-kuen told The Korea Times.
We are planning a class action lawsuit against Blizzard Korea, as users and PC room owners are suffering from constant server malfunctions and server check-ups for Diablo III while the company avoids responsibility."
Most recently, the entire Asia server was down the entire weekend as Blizzard worked to fix a bug where players could duplicate items, which could potentially wreck the entire game's economy.