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NEC and SMRT Buses try out new technologies at Woodlands Temporary Bus Interchange

By Ng Chong Seng - on 22 Apr 2016, 2:38pm

NEC and SMRT Buses try out new technologies at Woodlands Temporary Bus Interchange

NEC Asia Pacific has today announced it’s working with Singapore public transport service provider SMRT Buses Ltd to implement a series of innovative technologies at the Woodlands Temporary Bus Interchange.

In a Living Lab concept, the bus interchange will showcase how different technologies like Internet of Things (IoT), video analytics, and software-defined networking (SDN) solutions can come together to provide real-time gathering of intelligent information, and as a result, improve commuter experience and bus transportation services.

For example, the Passenger Information System (on interactive panels) are able to provide real-time bus and train departure timings, in addition to bus service traffic footages. Other features include bus route, fares and estimated travelling time; map and journey planner; 3-D directory and vicinity location finder; customer feedback and virtual assistance, as well as charging of mobile devices.

NEC Asia Pacific and SMRT Buses have also commenced trials on other features, such as video analytics technology, and these are expected to be fully implemented by end of the year. According to the press release, in addition to aiding bus schedule planning and optimization, video analytics can also play a role in security, as it can be used to analyze changing behavioral patterns of people and age/gender profiles of people. Face and fingerprint matching technology is also used to provide a seamless operation flow for better bus asset management and other smart energy features.

Mr Tan Kian Heong, Vice President, SMRT Buses Ltd:

Although the interchange will be used for about three years, we collaborated with NEC to install a suite of user-friendly, community-focused and commuter-centric systems to enhance the commuting experience while introducing a quantum leap in the way a bus interchange is managed and operated, 24/365. This partnership model with NEC has proven to be a successful one and will pave the way for future collaborations between NEC and SMRT Buses.

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