A Fitbit Flex 2 reportedly exploded on a woman's arm causing second-degree burns
A Fitbit Flex 2 reportedly exploded on a woman's arm causing second-degree burns
According to a report on ABC News, a Fitbit Flex 2 belonging to a woman in the US exploded on her wrist causing second-degree burns. The report states that the woman had to tear the device off while it was still on fire, and doctors had to remove melted plastic and rubber from the wound.
In a statement regarding the incident Fitbit said:
We are extremely concerned about Ms. Mitchell's report regarding her Flex 2 and take it very seriously, as the health and safety of our customers is our top priority. Fitbit products are designed and produced in accordance with strict standards and undergo extensive internal and external testing to ensure the safety of our users.
We have spoken with Ms. Mitchell and are actively investigating this issue. We are not aware of any other complaints of this nature and see no reason for people to stop wearing their Flex 2. We will share additional information as we are able."