DocDoc.com, Asia's leading specialist appointment portal today announced the first ever real-time doctor appointment app, Doc Doc in Singapore. When it is available in mid August, users in Singapore can look for doctors and make appointments more easily.
You can search by location, specialty and available appointment slots. At launch, DocDoc has over 11,000 doctors in its database covering dentists, dermatologists, obstetrics and gynaecology, cardiologists, urologists, ophthalmologists, pediatricians, orthopedic surgeons and many more.
DocDoc also provides detailed and comprehensive information of the various doctors, including user reviews and recommendations. Doctors are assessed on a variety of criteria such as friendliness and waiting time. Moderators will oversee the communication activities on the app. By digitizing patients' word-of-mouth, DocDoc makes these reviews readily accessible on a single platform, enabling users to screen doctors thoroughly before deciding who they want to consult.
You can then choose an appointment slot that suits your schedule with a single click. SMS and email confirmations will be sent thereafter to confirm the booking. SMS and email reminders will be sent a day, and two hours before the appointment so that you will not miss it.
Patients are not the only ones that will benefit from DocDoc. For doctors, the app extends their reach to new customers by filling appointments that are rescheduled or cancelled at the last moment.
"Cancellation rates at doctor's offices throughout Asia are upwards of 25 per cent and Singaporeans wait 21 days on average before they get to see the doctor they want. We developed this service to help both patients and doctors, linking them up in real-time so patients can receive timely care, while at the same time fill in any last-minute vacancies in the doctor's appointment books," said Grace Park, co-founder of DocDoc.
As a healthcare careerist working with top doctors throughout Asia, Grace empathizes with the real-world challenges facing doctors and patients. She was often asked by friends and family for advice in finding top doctors, and understood the hassle of searching the web for a referral and enduring long phone calls to book an appointment. With DocDoc, she feels that the real pain point in the market - finding and scheduling an appointment with the right doctor at the right time, can be addressed.
DocDoc will be available first on iOS devices in mid August, followed by Android in the weeks after. Singapore will be the first country to have access to the app, followed soon by South Korea and across the rest of Asia over the next few months. For more information on DocDoc, click here.