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First Dedicated BlackBerry Expert Center Opens in Singapore

By Joy Hou & Wong Casandra - on 12 Dec 2012, 12:50pm

First Dedicated BlackBerry Expert Center Opens in Singapore

The BlackBerry Expert Center at The Cathay is the first in Singapore and the second in the region.

RIM has finally launched a BlackBerry Expert Center in Singapore, one that's centrally located at The Cathay on Handy Road. Exclusively dedicated to providing after-sales services to BlackBerry customers, the BlackBerry Expert Center aims to provide fast service and onsite repairs so customers can retain their existing handsets and PIN without requiring a loan or replacement handset.

What will be done behind the scenes will be to first check for hardware problems and then connect to the BB Virtual Expert toolbox. The latter will diagnose software defects and try to fix them.

The new center also offers a dedicated dealer section for more efficient and convenient service. It will help dealers access the services and expertise they need to better serve customers and grow their businesses.

Operating hours:

The BlackBerry Expert Center located on the 4th floor of The Cathay on Handy Road will operate daily from 11:00am to 8:00pm.

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