Canon Recalls DSLR Cameras Over Skin Rash Concerns (Update)

Canon Recalls DSLR Cameras After Skin Rash Concerns

Image credit: Canon Inc.

Update: Canon Singapore has confirmed the discoloration issue related to the EOS 650D's rubber grip, which may result in a skin rash or an allergic reaction for some users. For more info and follow-up action, please visit Canon's support site here. 

Imaging and optical manufacturer, Canon Inc., has recalled some of its DSLR cameras after the company received word that the device's rubber grip might cause a skin rash due to a chemical reaction. Purportedly, a total of 68,200 cameras have been recalled, and it appears that this manufacturing glitch only pertains to the EOS 650D model according to the BBC's report. Canon themselves, however, did not confirm the number of affected cameras.   

The EOS 650D, alternatively known as the Rebel T4i or Kiss X6i in other markets, is said to contain a chemical which reacts with human skin to produce a substance known as "zinc bis" when exposed to humidity. Zinc bis is partially responsible for turning the camera's rubber grip white, and in some cases, may cause skin irritation or an allergic reaction. As a precautionary measure, Canon has warned users to wash their hands after handling the camera to prevent the substance from spreading to their eyes. 

Canon's statement: "We have identified a quality issue on a limited number of EOS 650D units, which causes the exterior rubber grip used on the camera body to turn white after a period of time. This issue does not affect image quality or camera performance in any way, however we are currently in the process of updating affected stock models before sale. Any customers who may be affected are advised to visit Canon's customer support site, where further instructions regarding our repair procedure are provided."

Owners of the affected cameras are allegedly offered free repairs. On top of this, the company has released an online "checker" for users to verify if their EOS 650D is part of the affected batch simply by punching in the camera's serial number. HardwareZone has yet to hear from Canon Singapore if this issue applies to local models, but we'll keep you posted once we hear from them.

Source: BBC News

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