Is Apple working on an iOS Support app?
Is Apple working on an iOS Support app?
Apple may be bringing its world-class customer service experience to your device with an app.
According to renowned tipster Sonny Dickson, Apple is making an app which will help you troubleshoot issues on your iOS device. It will ask you basic questions to determine the type of issue(s), and provide some solutions and other support options. If the app is unable to solve your issue(s), it can help you contact directly with the telco, Apple Support or even set up a Genius Bar appointment.
Dickson said it is unknown at the moment whether this service will be rolled out as a separate app or be integrated with the current Apple Store app. Nonetheless, it seems that Apple is focusing on improving the user experience on its iOS devices.
Source: @SonnyDickson (1) (2) (3) (4) via PhoneArena