News
News Categories

Apple stops iOS 8.0.1 update after it kills cellular service on iPhone 6 models (Updated)

By Hafeez Sim - on 25 Sep 2014, 9:18am

Apple stops iOS 8.0.1 update after it kills cellular service on iPhone 6 models (Updated)

What the iOS 8.0.1 update is supposed to fix. What they didn't anticipate is what might break from this update.

**Updated on 25th September, 3.25pm** Apple has responded with a statement:-

"We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes, for more information visit http://support.apple.com/kb/HT6487. We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days."


Originally published on 25th September, 9.45am:-

After a bug in iOS 8 prevented third-party HealthKit apps from being available at launch, Apple has been hard at work putting together a firmware update. Unfortunately, its woes aren't over as the new iOS 8.0.1 update seems to have hit a roadblock. Many iPhone 6 and iPhone 6 Plus users have reported that the update has killed their cellular service and it seems Touch ID has also been rendered useless. 

The odd thing is that some users who updated their phones via the tethered method do not experience these problems, which points to a potential issue involving over-the-air updates. In response to these problems, Apple has pulled the iOS 8.0.1 update. For those who have gotten the faulty update, your only solution appears to be dropping back to iOS 8.0 using a firmware file.

Grab the iOS 8 file for the iPhone 6 or the iPhone 6 Plus, and backup your device. Turn off "Find My iPhone" and hold down the Option key (for Mac) or the Shift key (for Windows) once you have connected your iPhone to iTunes. Select the firmware file you downloaded earlier and hit "Restore iPhone". iOS 8 will be installed, and when your phone reboots, select "Restore Backup".  If you still can't restore iOS 8 to your iPhone, you might have to boot into recovery mode. 

Source: TechCrunch

Join HWZ's Telegram channel here and catch all the latest tech news!
Our articles may contain affiliate links. If you buy through these links, we may earn a small commission.