HP apologizes for firmware update that blocks third-party inks

HP apologizes for firmware update that blocks third-party inks

HP has apologized for its handling of a recent printer firmware update that has rendered many customers’ OfficeJet inkjet printers inoperable if they were using third-party ink cartridges. A new update will be ready in two weeks to remove the block.
EFF asks HP to “make amends for its self-destructing printers”

EFF asks HP to “make amends for its self-destructing printers”

A firmware update from HP has apparently caused many HP printers to stop functioning after the printers detected that third-party inks were used.