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StarHub Customers Having Issues with Fibre Broadband Service

By Sidney Wong - on 24 Dec 2013, 10:34am

StarHub Customers Having Issues with Fibre Broadband Service

Image source: StarHub Facebook Page

Updated at 11.38AM: StarHub posted on its Facebook Page that the services for affected fibre broadband customers have been fully restored. It will continue to monitor the situation closely and advises subscribers who still have issues to contact them at http://bit.ly/StarHubQuery

Updated at 10.55AM: The affected areas reported by our readers on our Facebook Page include Jurong East, Woodlands, Bedok, Bukit Panjang, Sengkang, Balestier, Bishan, Yishun and Tampines.

Originally reported at 10.34AM

StarHub reported on its Facebook Page and Twitter account that some customers are facing difficulty with their fibre broadband service this morning.

We've reached out to StarHub on this, and were told that there is no information at the time of publication on the cause and extent of the problem. A check on our HardwareZone forum reveals the problem is widespread, affecting users in many areas such as the north, Choa Chu Kang, Bugis, Kakit Bukit, Newton and the east.

We will update this section as and when we have information from StarHub.

Source: StarHub Facebook Page, StarHub Community Help, HardwareZone forums (1) (2)

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