SingTel Compensates for Service Outage to its Customers


SingTel Compensates for Service Outage to its Customers

SingTel has just shared on their Facebook page that all rectification works have been completed and all services are up and running. And just as just as Mr. Yuen Kuan Moon, CEO Consumer Singapore at SingTel, informed media last week that the telco would make an update of compensation to its customers after all rectification works are completed , SingTel is now offering the following:-

  • Affected Mio TV customers will have free open access to all channels for 1 month.
  • Home telephone line customers whose services were disrupted will have free local calls for 1 month.
  • Affected broadband customers will receive a free 3-month speed upgrade of their current service.

If you've missed out on all the updates from when the fire broke out that damaged the cabling infrastructure at the Bukit Panjang Exchange, you can read about the updates here and SingTel's own service recovery efforts here.

Source: SingTel Facebook

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